Zoho Desk Software

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About

Zoho Desk is help desk software that helps businesses focus on the customer. With Zoho Desk customize your support software to suit your needs. Zoho Desk comes integrated with Zoho CRM and Zoho BugTracker. With Zoho CRM, your sales and support teams can work in perfect sync. With Zoho BugTracker, engineering teams can get feedback from customers.

Zoho Desk gives your team the best tools to help customers by automating tasks, give customers a truly unified customer service experience. With Zoho Desk you can identify the right trends and patterns in your team’s efforts, make improvements, and inspire better performance.

Zoho Desk offers different ticket views to help you automatically organize your tickets based on priority, due time, status, or CRM status. Zoho Desk is armed with features to increase your team’s efficiency in ticket resolution.

Zoho Desk lets you customize and integrate it with other apps. Zoho Desk offers a number of add-ons and integrations to help you expand the capabilities of your help desk. You can set up telephony, hook your help desk up with SMS alerts, keep your contacts up to date and more, with these integrations.

 

 

 

Specification: Zoho Desk Software

Pricing Not Available
Customer Support 24/7, Email, Online
Deployment CloudOn premise
Evaluation Version Yes
Operating System Windows
Database NA
Training CBT, Class-based, Documentation, On-demand, On-line

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Expert Score 5.4
Usability
8
Functionality
6
Customer Support
7
Over All
6
0
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