Zendesk Help Desk Software

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About

Zendesk is a cloud-based help desk management software, fulfill the needs of your business with powerful and flexible products. It is easy to implement, use and scale, with powerful features and functions to help your business improve their support operations. Zendesk works for companies of any size from startup to enterprise.

With Zendesk connect with customer on any channel, customer interactions across phone, chat, email, social media, and any other channel in one place. Zendesk support is a simple system for tracking, prioritizing, and solving customer support tickets. Zendesk omnichannel improve agent efficiency and help customer conversations flow seamlessly across channels.

Zendesk is built on Sunshine, flexible CRM platform. With Sunshine, you can design personalized customer experiences, create customer applications with modern developer tools and all your data is connected.

The Zendesk Suite makes it easy to get all your channels set up in less than a day, so you can start offering great support to your customers as soon as possible. Zendesk offers everything you need to let customer conversations flow seamlessly across channels, creating a better experience for your business and your customers.

 

 

Specification: Zendesk Help Desk Software

Pricing Not Available
Customer Support 24/7, Email, Online
Deployment CloudOn premise
Evaluation Version Yes
Operating System Windows
Database NA
Training CBT, Class-based, Documentation, On-demand, On-line

Videos: Zendesk Help Desk Software

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Expert Score 5.4
Usability
8
Functionality
6
Customer Support
7
Over All
6
0
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