Virtual Call Center by 8×8
About
Virtual Call Center by 8×8 is a cloud-based call center solution that enable organizations to easily and cost-effectively manage multiple, geographically dispersed agents. It also helps organizations achieve business continuity and customer service resiliency in the event of a network outage, natural disaster or some other unforeseen event. 8×8 Contact Center allows you to integrate your headquarters, remote offices and outsourced locations in to a virtual call center. 8×8 Virtual Contact Center monitors real-time contact center statistics including queue information, interactions in progress and other key performance indicators.
Specification: Virtual Call Center by 8×8
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Popular features
- Speech Analytics
- CRM Integration
- Multi-Channel
- Post-Call Survey
- Real-Time Monitoring
- IVR
- Call Recording
- N/A
Vendor Details
| Vendor | Information |
|---|---|
| Company | 8×8, Inc. |
| Established Year | 1987 |
| Website | www.8×8.com |
| Presence/Offices |
California, United States
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| Size | 1400 |
FAQs
Q. How much do the Office Inventory cost?
Office Inventory price is customised depending on the requirement , please contact sales team [email protected]
Free trial : Available.
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