Virtual Call Center by 8×8

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About

Virtual Call Center by 8×8 is a cloud-based call center solution that enable organizations to easily and cost-effectively manage multiple, geographically dispersed agents. It also helps organizations achieve business continuity and customer service resiliency in the event of a network outage, natural disaster or some other unforeseen event. 8×8 Contact Center allows you to integrate your headquarters, remote offices and outsourced locations in to a virtual call center. 8×8 Virtual Contact Center monitors real-time contact center statistics including queue information, interactions in progress and other key performance indicators.

Virtual Call Center by 8×8 improves customer interactions and agent productivity with its powerful, easy-to-use, cloud-based call center solution.

 

Specification: Virtual Call Center by 8×8

Database NA
Operating System Android, Windows
Training Documentation, On-demand
Supports Customisation Yes
Evaluation Version Yes
Customer Support 24/7, Email, Online
Language Support Yes
Mobility Support Yes
Mobile Apps Android
Pricing Not Provided by Vendor

Vendor Details

Vendor Details

Vendor Information
Company 8×8, Inc.
Established Year 1987
Website www.8×8.com
Presence/Offices
California, United States
Size 1400

FAQs

Q. How much do the Office Inventory cost?

Office Inventory price is customised depending on the requirement , please contact sales team [email protected]

Free trial : Available.

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Expert Score 8.5
Usability
9
Functionality
9
Customer Support
8
Over All
8