VICIdial
About
VICIdial is an enterprise class, open-source, cloud-based contact center solution that handle inbound and outbound phone calls as well as inbound email and customer website chat. VICIdial has a full featured predictive dialer, can also function as an ACD for inbound calls, or closer calls coming from VICIdial outbound fronter agents as well as emails and website chat messages coming in from customers. VICIdial is used at thousands of different companies and organizations all over the world. VICIdial’s agent screen is available in 16 different languages, with options to easily create your own custom translations as well.
Specification: VICIdial
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Popular features
- Auto Dialing Campaign
- Automated/Scheduled Call Recording
- Blended Sessions
- Call Transfer
- Callback Scheduling
- Client Contact Management
- Custom Music Per Campaign
- N/A
Vendor Details
| Vendor | Information |
|---|---|
| Company | Vicidial Group |
| Established Year | 2007 |
| Website | www.vicidial.com |
| Presence/Offices |
USA
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| Size | N/A |
FAQs
Q. How much do the Office Inventory cost?
Office Inventory price is customised depending on the requirement , please contact sales team [email protected]
Free trial : Available.
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