Auto Dialer Software

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8.5/10

Five9

Five9 is a contact center solution offers Auto Dialer that increase agent productivity, streamline lead management and eliminate downtime. Five9's auto phone dialer solutions provide a number of features, help achieve your outbound goals. With Five9's Auto Dialer, no more wasting time with spreadsheets and manual dialing, automate your marketing and sales activities. Leads can be automatically integrated into your CRM and auto-dialed from lists, streamlining your business's lead management process. Five9 provides all the tools you need to stay compliant with restrictions, while still managing successful outbound campaigns.
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Usability
9
Functionality
9
Customer Support
8
Over All
8
8.5/10

Talkdesk

Talkdesk offers Auto Dialer solutions that improve connect rates and automate tasks with a fully-integrated, intelligent auto dialer solution. By automating the dialing process, Talkdesk enables reps to increase the number of outbound calls they make while decreasing the time it takes to place them.  Increase rep efficiency by automating the dialing process to maximize outbound call volume. Talkdesk provides intelligent features to connect reps with the right prospects at the right time. Talkdesk integrates seamlessly with popular business tools out-of-the-box and has open APIs for custom integration.
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Usability
9
Functionality
9
Customer Support
8
Over All
8
8.5/10

VICIdial

VICIdial is an enterprise class, open-source, cloud-based contact center solution that handle inbound and outbound phone calls as well as inbound email and customer website chat. VICIdial has a full featured predictive dialer, can also function as an ACD for inbound calls, or closer calls coming from VICIdial outbound fronter agents as well as emails and website chat messages coming in from customers. VICIdial is used at thousands of different companies and organizations all over the world. VICIdial's agent screen is available in 16 different languages, with options to easily create your own custom translations as well.
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Usability
9
Functionality
9
Customer Support
8
Over All
8
Virtual Call Center by 8x8 is a cloud-based call center solution that enable organizations to easily and cost-effectively manage multiple, geographically dispersed agents. It also helps organizations achieve business continuity and customer service resiliency in the event of a network outage, natural disaster or some other unforeseen event. 8x8 Contact Center allows you to integrate your headquarters, remote offices and outsourced locations in to a virtual call center. 8x8 Virtual Contact Center monitors real-time contact center statistics including queue information, interactions in progress and other key performance indicators.
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Usability
9
Functionality
9
Customer Support
8
Over All
8
Vonage Business Solutions is a cloud-based communications solution that offers a business phone system that enables businesses to connect their VoIP phone system to internet-enabled devices. Vonage business integrates with the most widely used cloud-based applications to optimize any workplace, keeping your team working efficiently on one platform. Get the power of your business phone system, collaboration tools, and business applications on all your devices, and turn your business into a mobile office.With Vonage Business Cloud you can transform your business with strong reliability, real-time communication with stellar phone service, seamless integrations, and more.
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Usability
9
Functionality
9
Customer Support
8
Over All
8
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