Internal Knowledge Base & Wiki

Knowledge Management Software ROI Calculator

Search Hours per Week (hours)

545

💡 How many hours per week do employees currently spend searching for information? (Typical range: 5–40 hours/week)

Hourly Wage ($ per hour)

$20.00$80.00

💡 Average hourly wage of employees who spend time searching for information (Typical range: $20–$80/hour)

Time & Labor Savings from Reduced Search Hours

Tickets per Month (tickets)

501000

525

💡 How many support tickets does your team handle each month? (Typical range: 50–1,000 tickets)

Annual Support Cost Savings from Ticket Deflection

Cost per Ticket ($)

$10.00$200.00

105

💡 Average cost for your business to resolve one support ticket (Typical range: $10–$200 per ticket)

Increased Revenue from Faster Project Completion

Average Project Value ($)

$10,000.00$250,000.00

130000

💡 Typical dollar value of a completed project for your business (Typical range: $10,000–$250,000)

Projects per Year (projects)

5200

103

💡 Number of projects your company completes in a typical year (Typical range: 5–200 projects)

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